IQMH-EORLA Symposium 2015
Beyond quality: The laboratory as a high reliability organization
October 17, 2015
The Ottawa Hospital, Civic Campus, Ottawa, Ontario
High reliability organizations (HRO) are defined in terms of their results. They are highly predictable and effective operations in hazardous situations where there is high potential for significant harm. HROs operate without mistakes over long periods of time. The typical characteristics of an HRO include: putting safety first, making communication paramount, emphasizing the importance of teamwork and avoiding hierarchy and formalization that inhibits flexibility, and rehearsal of emergencies and unexpected situations. HROs maintain a constant level of situational awareness in a complex environment and have developed the ability to recognize red flags so that catastrophic events are avoided.
The time is right for medical laboratories to join the ranks of high reliability organizations.
| Theme: | Beyond quality: The laboratory as a high reliability organization |
| Date: | Saturday, October 17, 2015 |
| Venue: | The Ottawa Hospital, Civic Campus Amphitheatre 1053 Carling Avenue Ottawa, Ontario, K1Y 4E9 Canada |
Visit the event page for more information: https://iqmh.org/Services/Centre-For-Education/Events/IQMH-EORLA-Symposium-2015
