Registration is now open: IQMH-EORLA Symposium 2015

IQMH-EORLA Symposium 2015

Beyond quality: The laboratory as a high reliability organization

October 17, 2015
The Ottawa Hospital, Civic Campus, Ottawa, Ontario

High reliability organizations (HRO) are defined in terms of their results. They are highly predictable and effective operations in hazardous situations where there is high potential for significant harm. HROs operate without mistakes over long periods of time. The typical characteristics of an HRO include: putting safety first, making communication paramount, emphasizing the importance of teamwork and avoiding hierarchy and formalization that inhibits flexibility, and rehearsal of emergencies and unexpected situations. HROs maintain a constant level of situational awareness in a complex environment and have developed the ability to recognize red flags so that catastrophic events are avoided.

The time is right for medical laboratories to join the ranks of high reliability organizations.

Theme: Beyond quality: The laboratory as a high reliability organization
Date: Saturday, October 17, 2015
Venue: The Ottawa Hospital, Civic Campus Amphitheatre
1053 Carling Avenue
Ottawa, Ontario, K1Y 4E9

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